Legal
Privacy Policy
Effective date: April 2026
01
Who We Are
HĀM Studio is an independent design practice specialising in bespoke, architecturally integrated pet furniture. We operate globally and manage all commissions remotely. Our studio email is studio@byhaam.com.
02
Information We Collect
When you submit a commission inquiry, we collect the information you provide directly: your full name, email address, location, project scope, budget range, and any details about your companion animal(s) and living space. If you attach reference images or documents, those files are also stored securely. We do not collect sensitive personal data beyond what is necessary to assess and fulfil your commission.
03
How We Use Your Information
Your information is used exclusively to review and respond to your commission inquiry, prepare design proposals and documentation, coordinate production and international delivery, and — if you have opted in — to send infrequent studio updates and archive announcements. We do not sell, rent, or share your personal data with third parties except where required to fulfil your commission (e.g., logistics partners for delivery) or where required by law.
04
Marketing Communications
If you opted into our studio mailing list via the commission form, we may contact you with new archive releases and occasional studio notes. You may withdraw this consent at any time by emailing studio@byhaam.com with the subject line "Unsubscribe."
05
Data Retention
We retain your inquiry and project data for as long as necessary to fulfil your commission and for a reasonable period thereafter for warranty and correspondence purposes. If you wish to request deletion of your personal data, please contact us at studio@byhaam.com.
06
Cookies & Analytics
Our website may use minimal, privacy-respecting analytics to understand aggregate visitor behaviour (e.g., page views). We do not use advertising cookies or behavioural tracking tools.
07
Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, or misuse. All data is transmitted over encrypted connections (HTTPS).
08
Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or request deletion of your personal data. To exercise any of these rights, please contact us at studio@byhaam.com. We will respond within 30 days.
09
Changes to This Policy
We may update this Privacy Policy from time to time. Any material changes will be reflected on this page with an updated effective date. Your continued use of our website or services constitutes acceptance of the revised policy.
10
Contact
For any privacy-related enquiries, please contact: studio@byhaam.com